Effectively navigating communication with challenging parents is one of the most demanding, yet crucial, responsibilities for any school leader. These interactions, whether driven by deep-seated anxiety, frustration with systems, or genuine disagreement, can quickly drain time and emotional resource if not managed strategically. This session moves beyond simply reacting to conflict; we will explore proactive strategies rooted in de-escalation, professional boundaries, and a child-centred focus. Our goal is to equip you with the practical confidence to handle these difficult conversations.

This session is suitable for senior leaders and Heads of House

Session Lead: Adam Ball
Date: 07.05.2026
Location: TEAMS
Time Commitment: 3:30 – 4:30pm
Not Compulsory