No one likes difficult conversations – whether they're on the receiving end or the person who is having to present the challenge. But there are ways to make these challenging conversations not-so-difficult. In this practical session, David leads you through a very structured framework for having these conversations, shares examples of conversation scripts and prepares you for what to do when things don't go to plan… 

Session Lead: David Lowbridge-Ellis
Date: 03.09.2026
Location: TEAMS
Time Commitment: 3:30 – 4:30pm
Not Compulsory